She needs to collect information about you so that she can:
1. For her to provide you with therapy services, she needs to collect the following information:
2. If you are signing up for an online course and / or for her mailing list(s) she needs: Your name and your email address.
3. Browsing the KWPS Website, TikTok, YouTube, Facebook and Instagram Page. When you engage with this media your information will be stored in the form of cookies. You can opt out of this from the website when the pop up appears. To change your TikTok, YouTube, Facebook and Instagram privacy preference please do this directly on either of these platforms.
She uses the data she collects from you in the following ways:
She keeps your information in the stores described below. Please note that she does not store any of your bank details in any of her systems.
She keeps your information in the stores described below. Please note that she does not store any of your bank details in any of her systems.
1. Paper Records
She stores paper records including your medical records in a cabinet in a securely locked office.
2. On computers
She uses personal computers that are password protected and the hard drives are encrypted. It is her policy that passwords are not shared. She also uses a smartphone that is password protected and encrypted. She also uses Maillite electronic systems. Maillite holds her mailing list.
She keeps contact information for a period of 6 months if you do not become a client of hers and then permanently and securely deletes all information. She keeps your medical record electronically for 7 years as this is the minimum/maximum length of time for records to be retained and then permanently and securely erases. She keeps electronic invoices for seven years as this is the required length to comply with the HMRC requirements.
She sends information to you and anyone she is required by law to inform. All information that is sent electronically is sent as attachments that are encrypted and password protected.
You can make a subject access request (SAR) by contacting Kelly Watkins. She may require additional verification that you are who you say you are to process this request. She may withhold such personal information to the extent permitted by law. In practice, this means that she may not provide information if she considers that providing the information will violate your vital interests.
Please contact Kelly Watkins. She may require additional verification that you are who you say you are to process this request. If you wish to have your information corrected, you must provide her with the correct data and after she has corrected the data in her systems, she will send you a copy of the updated information in the same format at the subject access request in section 7. If you wish to unsubscribe from any mailing list you can do this in each and every email she sends you by clicking the link which says unsubscribe.
If you want to have your data removed, she will have to determine if she needs to keep the data, for example in case HMRC wish to inspect her records. If she decides that she should delete the data, she will do so without undue delay.
As part of providing her service to you she will send information to you via email. She needs to send details of your appointments to you as a reminder and any relevant access links such as zoom links. Where you have consented to it, she may also use SMS (text messages). Consent for methods of communication is given by yourself on her terms and conditions sheet and via Messenger message where relevant.
When you sign the Terms and Conditions Document or buy or sign up for any product from Kelly Watkins Psychological Services or join any mailing list you are also confirming that you have seen a copy of this GDPR policy and that you consent.
Kelly Watkins Psychological Services (KWPS) aim to be as clear as possible about how and why she uses information about you so that you can be confident that your privacy is protected. This policy describes the information that she collects when you use her services. This information includes personal information as defined in the General Data Protection Regulation (GDPR) 2016 and the subsequent UK Data Protection Bill dated May 2018.
The policy describes how she manages your information when you use her services, if you contact her, visit her website or when she contacts you.
Kelly Watkins uses the information she collects in accordance with all laws concerning the protection of personal data, including the Data Protection Act 1998 and the GDPR 2016. As per these laws, Kelly Watkins is the data controller; if another party has access to your data she will tell you if they are acting as a data controller or a data processor, who they are, what they are doing with your data and why she needs to provide them with the information.
If your questions are not fully answered by this policy, please contact Kelly Watkins. If you are not satisfied with the answers from her you can contact the Information Commissioner’s Office (ICO).
©KELLY WATKINS 2022. ALL RIGHTS RESERVED
